Terms & Conditions

The rules that apply when you shop with us.

Last updated: September 2026

Acceptance of Terms

  • By accessing or placing an order on crayzee.in, you agree to be bound by these Terms & Conditions.
  • If you do not agree with any part of these terms, please do not use our website.
  • We may update these terms at any time. Continued use of the site means you accept the updated terms.

Products & Orders

  • All products are subject to availability. We reserve the right to cancel any order if the item goes out of stock.
  • Product colours may vary slightly from the images shown due to differences in screen display and lighting.
  • We reserve the right to refuse or cancel any order placed with incorrect pricing or suspected fraudulent intent.
  • Placing an order does not guarantee acceptance. An order is confirmed only after you receive our confirmation email.

Pricing & Payment

  • All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
  • We accept online payments through Razorpay (UPI, cards, net banking and wallets) and Cash on Delivery.
  • Shipping is free on orders above ₹1,500. A flat shipping fee of ₹99 applies to orders below that.
  • We do not store your card or banking details on our servers. All payments are handled by our payment gateway.

Prohibited Use

  • You may not use our website for any unlawful purpose or to attempt unauthorised access to our systems.
  • Reselling our products commercially without written permission is not allowed.
  • Copying our product images, designs or website content without permission is prohibited.
  • Accounts found abusing promotional offers or placing repeated fake orders may be blocked.

Limitation of Liability

  • Our liability for any order is limited to the total amount paid for that order.
  • We are not liable for delays caused by courier partners, natural events, or circumstances beyond our control.
  • These terms are governed by the laws of India, and any disputes fall under the jurisdiction of courts in India.

Contact Us

  • For any questions regarding these terms, write to us at crayzee.in@gmail.com.
  • We aim to respond to all queries within 24–48 working hours.